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Regency for Expats Health Insurance Reviews / Claims?

Does anyone here have any experience with health insurance claims from regency for expats insurance ?

The broker i am using recommends them and the price is good, but I have read some things about them online that make me feel a little uneasy, especially getting into my older age.

Also the research I did came up with that regency for expats used to be called principle assurance that rebranded to regency and the regency for expats headquarters is now registered in Nevis which makes me feel a little uneasy incase of any disputes happening.

I am keen to hear of anyones first hand experience of regency for expats who have made claims successfully for medical care in Bangkok.